We’re available around the clock to provide practical support when you need it most.
Firstly, we're deeply sorry for your loss. When someone passes away, it can be difficult to know what to do next.
If your loved one has passed away at home, you'll need to contact a doctor to confirm the death and issue the necessary certificates. If they were in a hospital or aged care facility, the staff will guide you through the first steps.
Once this has been done, you can call our Narooma team at any time — day or night. We'll explain what happens next in clear, straightforward terms and arrange to bring your loved one into our care.
We regularly arrange services that reflect a wide range of beliefs, traditions and cultural backgrounds.
We can arrange a private viewing at our Narooma funeral home for close family and friends.
We'll help you understand your options and take care of all paperwork, including liaising with cemeteries and crematoria.
Bring family and friends together to honour your loved one. We can assist with all hosting arrangements.
Create a special video of photos, clips and memories of your loved one to play at the funeral or reception.
Include those who can’t attend on the day with seamless live-streaming and recording options.
If your loved one needs to be transported within Australia or overseas, we manage repatriations with care and sensitivity.
Our experienced team will support you with care and compassion, guiding you through every stage to help create a meaningful farewell.
When you call, we'll talk you through the immediate next steps and arrange to bring your loved one into our care.
When you're ready, we'll meet with you, at our Narooma funeral home to begin planning a personalised service.
Your dedicated funeral director will be present throughout the service, ensuring everything unfolds just as planned.
We provide practical assistance and can connect you with bereavement support or other resources if needed.
It's often the small details that make a farewell truly special. We're here to help you personalise the service in a way that reflects who your loved one was.
1
We offer a selection of urns and memorial options to suit your preferences.
2
Our extensive range includes eco-friendly options and custom LifeArt coffins.
3
Honour your loved one with memorial jewellery and booklets or other meaningful keepsakes.
The Eurobodalla Shire is home to families from many different backgrounds. We'll help you plan a service that reflects your cultural traditions, beliefs and values.
Dealing with Karen Brown made the whole experience so easy.
She has a lovely style, profession yet caring. She broke down each step so that it wasn't too overwhelming for me. She guided me through so many decisions. I felt I was in good hands. I also like the fact that I wasn't dealing with different people, and that Karen was my go to person.
Good service and a good understanding of our needs at a terrible time in our life.
Compassionate people to deal with at such a hard and confronting time.
There is no fixed timeframe. Many families choose to hold a service within a week or so, while others allow more time for planning or for family to travel. We'll help you choose a timing that feels right.
You may wish to consider:
a preferred date
burial or cremation preferences
venue ideas
details for the funeral notice
information for registration
clothing or personal items
a recent photograph
You don’t need to have everything prepared – we’ll take you through each step.
Services can be held at our Narooma funeral home chapel, a local church, a graveside, an outdoor location or any place that holds special meaning such as a beach, garden, golf club, RSL or private home.
No. This is a personal choice. We're happy to talk through the options so you and your family can decide what feels right.
We encourage families to be involved in any way they'd like whether it’s delivering a eulogy, forming a guard of honour, decorating the coffin or lighting a candle. The more personal the service, the more meaningful it becomes.
Yes. Services can be live-streamed and recorded for those unable to attend.
Costs vary depending on the service and your choices. We provide clear, transparent pricing so you can make informed decisions.
We’re here to help 24/7. Whether you’re facing a loss now or planning ahead, call to speak with our team.
